Refund Policy
At Primex Consulting LLC, customer satisfaction is important to us. This Refund Policy explains the conditions related to cancellations and refunds for our consulting services.
Refund Eligibility
Refunds may be considered in cases such as:
- Duplicate payments
- Billing errors
- Service cancellation before work begins
- Failure to provide agreed services
Approved refunds will be processed to the original payment method where applicable.
Non-Refundable Services
The following services may not qualify for refunds:
- Completed consulting sessions
- Delivered reports or strategic documents
- Partially completed projects
- Customized consulting services already provided
Cancellation Policy
Clients may request cancellation of services by contacting us directly before project initiation.
Refund eligibility depends on project progress and completed work.
Processing Time
Approved refunds may take several business days to process depending on financial institutions and payment processing timelines.
Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice.
Contact Us
For refund or billing-related inquiries: